How It Works
Shopping local is easier than ever with Blue Cow Delivery.
Weekly & Biweekly or One Time Ordering
3 Easy Steps
Fill Your Basket
Shop a variety of locally sourced products. Conveniently choose from 3 ordering options to ensure you have all your favourites when you want them!
Please place orders by Thursday at midnight to ensure your items are on the truck the following week.
Receive Your Delivery
A member of the Blue Cow team will deliver your order to your front door. Please set out a cooler to receive your order.
Pick up options are also available: at Greener Pastures Eco Farm On-Farm Shoppe or at the Woodstock Farmers’ Market.
Enjoy!
Shopping local is easier then ever with Blue Cow Delivery. Now that all your shopping is done we hope that you can find satisfaction in eating and sharing in your community’s bounty.
Delivery
Deliveries are made Tuesday, Wednesday & Thursday based on your area.
Click the blue hotspots on the map to find out your delivery day.
Oxford County
(& Surounding Areas)
East Zorra-Tavistock is delivered on Tuesday.
1 of 12Innerkip is delivered on Thursday.
2 of 12Thamesford is delivered on Wednesday.
3 of 12Blandford-Blenheim is delivered on Thursday.
4 of 12Zorra is delivered on Tuesday.
5 of 12Woodstock is delivered on Tuesday.
6 of 12Norwich Township is delivered on Wednesday.
7 of 12South-West Oxford is delivered on Wednesday.
8 of 12Tillsonburg is delivered on Wednesday.
9 of 12Ingersoll is delivered on Wednesday.
10 of 12London is delivered on Wednesday.
11 of 12Waterloo, Kitchener & Cambridge are delivered on Thursday.
12 of 12Frequently Asked Questions
GENERAL
Blue Cow Delivery is a sister company of Greener Pastures Eco Farm. We are based out of Woodstock, Ontario and currently deliver to all of Oxford County. Now also serving London & the Tri-Cities (Waterloo, Kitchener & Cambridge).
Currently, Blue Cow Delivery delivers throughout Oxford County, London & the Tri Cities (Waterloo, Kitchener & Cambridge). If you are close to Oxford County and you are interested in our services please contact us for more information.
Yes! We have 2 options available for pick up. You can pick up at Greener Pastures Eco Farm On-Farm Shoppe during their open hours OR pick up at the Woodstock Farmer’s Market on Saturday mornings.
We currently only deliver to addresses in Oxford County, London & the Tri-Cities (Waterloo, Kitchener & Cambridge). When an error occurs with a postal code, it’s because your postal code isn’t within our current delivery area. If you believe you are within our delivery area and still facing the issue, please contact us to get your postal code to added to our database.
You choose your products, choose how often you would like it delivered and place your order. If your order is placed by Thursday midnight, it will be delivered the following week on the delivery day for your area.
Each product has individual costs based on the item and the size available. When you make your selection, your total will appear. A 15% delivery fee is added to your bill upon checkout. Delivery is FREE for orders over $75. If you choose to pick up your order you will not be charged a delivery fee. You may then pick up your order at the Woodstock Farmers Market or at Greener Pastures Eco Farm On-Farm Shoppe.
No! There is no minimum order.
If you do not have a credit card you can still complete online ordering but you will need to “top up your (online) wallet”. You can do this by sending us an e-transfer or contacting us to prepay. The money received will be put into your online wallet for you to make orders as you wish. You will need to create an account and specify that the funds you are sending us are to be credited to your account.
DELIVERY
You do not need to be home to receive your order. Please place a cooler by your front door for your products to go into.
Please place a cooler by your front door for your products to go into.
We deliver on Tuesdays, Wednesdays & Thursdays based on your location. Please see the map above and select your area to determine what day your delivery will be. Apartment buildings in Woodstock may receive delivery on Friday.
It is our goal to have residential deliveries completed in the morning. We start early in the morning and go until deliveries are done. Please remember to leave a cooler out for your delivery to go into to keep your product fresh.
If you are in Oxford County, London or the Tri-Cities (Waterloo, Kitchener & Cambridge) we can ship to you. If you receive an error message when you place your order that says delivery is not available, but you are within our delivery area, please contact us to have this corrected. We will want to know what your Postal Code is when you call or email.
Apartment buildings pose interesting challenges for food delivery. We currently service most apartment buildings in Woodstock, London and the Tri-Cities. If building access requires special instructions please let us know. We will leave your order by your apartment door. If you will not be home, please place a cooler by the door or ask a neighbor if they might be able to receive your order.
PRODUCTS
We do offer a some organic products. Please take note in each product’s description or shop within the organic category.
We do our best to include ingredients on some of the products but some are currently unavailable. We encourage you to visit the producer’s website or contact them for further information.
At this time, we don’t have nutritional information for each product. Please visit the producer’s website or call them directly.
The products listed on the website are the products we currently have available to add to your basket. We are always working on introducing new products as they become available from our producers and as we grow.
If you select a “Returnable 1L” or “500mL bottle”, your milk will come in a reusable glass bottle. There is a $2 deposit for each bottle ordered. You can place the empty (rinsed) bottles back in your cooler before your next order arrives. They will be picked up by the driver on your next delivery day. You will receive a $2 credit on your account for every bottle returned. These funds will be available in your online wallet. You will be able to apply these funds to orders placed in the future. Unfortunately they will not be automatically applied to your next subscription renewal if paying by credit card.
During each delivery, a member of the Blue Cow Delivery team will take note of the number of bottles you have left on your front step to exchange. After the deliveries are complete, they will credit your account for the amount and number of bottles. You will receive a credit which can be found by ‘My Account’ and under ‘My Wallet’. You will also receive an email letting you know that the funds have been applied to your wallet and it will include a new balance.
When placing a new order you will see the option to use your Wallet at checkout.
If you know you have a balance in your wallet but do not see this option please check to make sure you are logged into your account.
MY ACCOUNT
You can skip your next delivery online through your account!
You can simply login to your account, click “My Account” on the top, click into “Subscriptions”, and scroll to the bottom to click “Cancel My Subscription”!
There are no penalties for cancelling! You can simply login to your account, click “My Account” on the top, click into “Subscriptions”, and scroll to the bottom to click “Cancel My Subscription”!
When you are selecting products to add to your basket, select ‘None’ under “Choose a subscription plan:” and you will only be billed once.
If you wish to skip a delivery, please place your subscription on hold before it renews. This can be done by visiting the “my account” tab and going to “subscriptions”.
Already too late? No worries – send us an email and we can make the necessary changes before your scheduled delivery.
You can check your next scheduled billing date online on your account, under “My Account”.
You will need to cancel your existing subscription and make a new order with the change in frequency you are hoping for. Alternatively, you can contact us by email and we can make the necessary changes for you.
Yes, absolutely! You can put your orders on hold for as long as needed. You can do this through your account online.
You may change your address in your account settings. Please also be sure to contact us by email to ensure that we know about any changes in address. Changing the address in your account settings does not change it on your subscription renewals. Also we do not necessarily recheck the address on each new order.